Dear Valued Clients, Partners, and Team Members,

As we step into 2025, I would like to take this opportunity to share my thoughts on how we aim to shape the future of our security services and reinforce our core values.

RAM Guard Services - A New Standard for Our Industry

We have pursued the RBA knowledge and implementation in 2024. In 2025, we are going for the ISO certification to upgrade all the systems and processes within our organization. We are on target to achieve a certain level of competency to meet all clientele requirements in a systematic and orderly process.

The security industry plays a critical role in ensuring safety and peace of mind. To fulfill this responsibility effectively, we must continue to uphold the highest standards of professionalism, diligence, and empathy. Security guards, as the front line heroes of this industry, deserve our deepest respect and appreciation. They are the cornerstone of our operations, and their well-being remains a top priority.

Implementation of the New Minimum Wage

I am proud to announce that, in compliance with the government’s directive, the new minimum wage of RM1700 will take effect on February 1, 2025. This adjustment is a reflection of our commitment to valuing and supporting our employees. We firmly believe that fair compensation not only improves the lives of our guards and their families but also enhances the quality of service we deliver to our clients. This has been our commitment for a very long time now.

We have worked tirelessly to ensure a smooth transition and remain dedicated to supporting our team through this change. Regular reviews and feedback mechanisms will help us monitor its impact and make improvements where necessary.

Commitment to Our Clients

To our esteemed clients, your trust in us is the driving force behind our relentless pursuit of excellence. As we navigate this evolving landscape, we remain committed to delivering dependable, innovative, and customized security solutions tailored to your needs. Transparency, reliability, and pro activity will continue to be the hallmarks of our service delivery.

Ethics and Honesty in Business

In a competitive industry such as ours, integrity and honesty are non-negotiable principles. Our business thrives not only on operational efficiency but also on the trust we build with our clients, employees, and partners. Every decision we make is rooted in ethical practices, ensuring that we remain a dependable and responsible service provider.

Looking Ahead

As we advance into the new year, I encourage all team members to embrace empathy, resilience, and professionalism. Let us work together to build a security service that not only meets expectations but sets new benchmarks for quality and reliability.

Thank you for your unwavering support and dedication. Together, let us make 2025 a year of growth, innovation, and meaningful impact. We progress further!

With warm regards.